Our team of experts ensures to work with the utmost care regarding your website data. We assure you retain your data and work to restore your website in a manner that preserves any new data gathered since being hacked (ex., recent blog posts or e-commerce orders). However, it also depends on the nature of the attack and the malware issue. 

Obsolete plugins can often lead to security breaches. Our team works towards updating it; however, if you have a paid theme or plugin and the license has become invalid, there can be issues with the updating. You will always be vulnerable to attacks without compatibility with the latest versions. In such cases, you must be ready with your licenses and documentation in case of such security issues.

You can always take a free trial plan without choosing or paying for a specific plan. However, you can also modify your plans later depending on your requirements.

Cancellations are mainly subject to more specific policies stated by the company. Services you purchase from us may be subject to a refund only if cancelled within a specifically mentioned time frame.